- The January 2018 sewer bills were calculated incorrectly. The 2018 sewer rate is $4.39 per 1,000 gallons, but the January bill was set at $4.29 per 1,000 gallons. Customers were under-billed $0.10 per 1,000 gallons. The rate will be correct for the February billing, so anticipate a slightly higher bill next month.
- Some customers had erroneous water usages that greatly increased their bill. Staff has adjusted most of the accounts to reflect the correct usages. If you believed you received an incorrect bill, call (816) 858-2052 to get it revised and/or find out the correct billing amount.
There were a couple of billing errors discovered after bills were printed and mailed.